Terms and conditions

The purpose of these general terms and conditions of sale ("TCS") is to define the conditions in which the Organiser offers tickets for sale for its event: MACHINA Summit.

Hereafter, the "Event" means MACHINA Summit and any other event organised by the Organiser and subject to these TCS. These TCS apply to any participation of an individual (hereafter "the Attendee", "you" or "your") as a participant in the Event. The agreement is between the Organiser (hereafter "the Organiser", "us" or "we") and the person who completes the relevant Event online registration form.

These Terms govern your online registration, attendance at and/or participation in the Event. By registering for the Event you agree that you have read and accepted these Terms and agree to be legally bound by them. If you do not wish to be bound by these Terms, please do not register for, attend or participate in the Event.

If you are registering on behalf of another person, it is your obligation to make sure that the person attending is aware of these Terms and accepts them. By completing and submitting the registration form you represent and warrant that you have made the person attending aware of these Terms and that they have accepted them.

These Terms include and incorporate by reference our Privacy Policy, which explains the types of information collected, stored, shared and processed in connection with the Event, how and why we use such information, who we share it with and your legal rights.

These Terms also include and incorporate by reference the "Terms and conditions – website and app", to the extent that you access our website or app, complete registration and purchase of a ticket for attendance at the Event, or apply to be a speaker or a partner.

The TCS are accessible at all times on the MACHINA Summit website (www.machinasummit.com) and on simple request to the Organiser.

These Terms apply to you from the date of publication until they are superseded by a new version. The Organiser reserves the right to modify these TCS at any time, it being understood that the version applicable in case of a claim or litigation will be the one in effect at the date of purchase of the entry ticket or, if no ticket was purchased, at the date of publication.

CHAIN OF EVENTS organises conferences and professional trade fairs.

• Registered office: BWP, 78 Avenue des Champs-Élysées, 75008 Paris, France
• Share capital: €1,002
• Legal representative: Charlie MERAUD
• Registered with the Paris Trade and Companies Register under number: 845 248 905
• VAT number: FR81 845 248 905

CHAIN OF EVENTS (the "Organiser") is the organiser of Signal Week (www.signalweek.com), RAISE Summit (www.raisesummit.com) and MACHINA Summit. To avoid any misunderstanding, MACHINA Summit is an event held and organised by CHAIN OF EVENTS. The website for MACHINA Summit event information and registration is:

https://www.machinasummit.com (the "Event Website")

MACHINA Summit takes place at the Palais des Congrès de Paris (the "Venue").

These TCS apply to MACHINA Summit and to any other Event organised by Chain of Events.

Contact:

• For any question related to your tickets and registration, please email machinasupport@machinasummit.com
• For any other questions, concerns or complaints, please contact us at machinasupport@machinasummit.com

To participate in MACHINA Summit, the Attendee must purchase their ticket directly on the Event Website within the "Tickets" section. The Attendee can order as many tickets as the platform allows, depending on available quotas and the type of ticket requested. The Attendee undertakes to pay the Organiser the amount corresponding to the ticket price and category chosen when they confirm their order via the website.

Once a ticket transaction has been successfully completed, tickets are delivered electronically by email to the address nominated by the Attendee. The ticket acts as a receipt, and an invoice will be sent automatically by email to the buyer after full payment.

In any case, tickets remain our property and constitute a personal, revocable licence, which may be withdrawn, and admission to the Event may be refused at any time upon refund of the amount paid by the Attendee for the registration.

a. Ticket categories

The following ticket categories are offered on the Event Website: Pro, Premium and VIP. The rights attached to each category (such as access to specific areas, sessions or services) are described on the Event Website at the time of purchase. The Organiser may also offer special prices for specific audiences, which come with strict eligibility rules. All details will always be stated clearly on the Event Website.

It is up to the Attendee to choose a ticket corresponding to their category and situation. If an Attendee purchases a ticket that does not correspond to their category, they will not benefit from any of the rights attached to the ticket, and in particular will not be able to access the Event, without being able to claim a refund.

In the event of fraudulent use of promotional codes, the Organiser may automatically cancel the registration. In this case, the Attendee accepts that the Organiser may withhold 15% of the order amount, including tax, as management fees on the refund of the ticket price. The Attendee will be informed by email at the address provided at registration. This procedure may be performed until 2 days before the Event date.

b. Name transfers and refunds

As a general rule, tickets are nominative and cannot be transferred to a third party unless an exception is granted by the Organiser to a specific person or a specific ticket category. This means that we do not accept ticket name changes, even if the ticket holder is unable to attend for any reason. This applies to most ticket categories, including individual free tickets for media and speakers, and tickets supplied to partners as part of their sponsorship packages.

As an exception, some tickets may explicitly be sold with a clear indication that a name transfer is possible, along with the date until which this flexibility applies (the "limit date"). The holder of such a ticket may request a transfer to a third party until the limit date. To do so, the Attendee must, before the limit date, send an email to machinasupport@machinasummit.com attaching the electronic ticket received and all relevant information about the new holder. We will then void the original ticket and send a code, to be used within 5 working days, which the new holder can use to register on our platform in place of the original holder. Failure to follow any part of this procedure may result in the transfer not being possible.

If you are unable to attend, please email machinasupport@machinasummit.com at least 2 weeks before the Event. No refunds will be made.

c. Access to conference rooms

Sessions at the Event will take place in several rooms within the Venue, the locations of which are set by the Organiser. The Organiser does not guarantee access to individual conference rooms, as they have maximum capacities. Only access to the Event is guaranteed; depending on attendance, some areas may be full at certain times.

Ticket prices are displayed on the Event Website and are correct at the time of publication. We reserve the right to change ticket prices at any time, but changes will not affect tickets already purchased.

A valid ticket entitles you to entry to the Event as an Attendee, but does not include travel to or from the Event or accommodation, and we shall have no liability for such costs or expenses.

Prices are shown excluding tax. The VAT rate applied is the French VAT rate of 20%. In compliance with European and French VAT regulations applicable to events, this VAT will always be charged when you buy a ticket on our platform, wherever you are located and whatever your status.

The price may vary depending on, among other criteria:

• The ticket category (Pro, Premium or VIP);
• The date of the order, in particular Super Early Bird and Early Bird discounts, which are limited in time and quantity;
• The days the Attendee chooses to attend (all or part of the Event), if the Organiser sells tickets valid for only part of the Event;
• Any promotions and partnerships with media, associations and/or businesses offering specific discounts.

We are not obliged to offer any discounts for a particular Event and reserve the right to change or withdraw a discount offer at any time at our sole discretion.

The Attendee must first accept their order by clicking the "checkout" button. They will then see a summary of their order, including the chosen category and corresponding price, including any discount from a promotional code. In case of error in the choice of category, the Attendee may correct it by returning to the order page. Once the Attendee clicks "confirm registration" after reviewing the order summary, the contract of sale is definitively concluded and the order is firm and final. Upon confirmation, the Attendee undertakes to pay the ticket price using the selected means of payment.

Payment is accepted exclusively by:

• Credit card (Visa, Mastercard, American Express);
• Bank transfer to the account indicated at the time of payment;
• Cryptocurrency.

No ticket can be exchanged, even in case of loss or theft. In case of payment rejection, or non-payment by bank transfer within ten (10) business days, the sale may be cancelled at any time by the Organiser.

a. Tickets

The Organiser shall issue the entry ticket upon validation of the order and payment. Once the order has been validated and payment recorded, an order confirmation will be sent to the Attendee by email, including the entry ticket in the body of the message or as an attachment.

Each ticket is nominative and therefore unique, and permits the Attendee to access the Event site on presentation of an official identity document (ID card or passport) containing the same information as on the ticket. The Attendee may then access, subject to availability, all public sessions offered by the Organiser (excluding private sessions organised by partners), visit the exhibition during opening hours, and benefit from the catering services offered in the exhibition area.

For practical reasons, from registration until the Event, the Attendee may receive by email various information about the Event and, where applicable, a reissue of their ticket.

In accordance with Article L.221-28 of the French Consumer Code, the sale of tickets for leisure events on a specific date is not subject to the right of withdrawal. Accordingly, tickets can be neither returned nor exchanged.

b. Event content

We try to ensure that the Event programme, speakers, topics and venue are correct at the time of publication. However, circumstances beyond our control may require substitutions, alterations, postponements or cancellations of the content, format, themes, name, performers, hosts, moderators, venue or timing of the Event. We will endeavour to notify you as soon as reasonably practicable of any such changes by posting updated information on the Event Website.

a. ID checks

The Organiser grants entry to Attendees holding a ticket. An ID card will also be requested at each entrance, and a business card may also be requested. If the information does not match the registration information (first and last names and any information related to a specific ticket category), the Organiser reserves the right to refuse entry without any refund.

b. Wristbands and lanyards

For security and identification reasons, we require all attendees to:

• wear the official Event lanyard with their badge around their neck;
• wear the official Event wristband; and
• carry photo identification and present it at any time on request.

If you lose any of these during the Event, please go to the customer service help desk at the Venue to request replacements. The Organiser may at any time decide to charge an administration fee for replacements. Details of replacement costs for lost or damaged wristbands will be available in the FAQ section of the Event Website; these costs are correct at the time of publication and subject to change.

c. Event App

When attending the Event, you may create an account on the Event App, where you will be discoverable and visible to other Event attendees. By buying a ticket, you agree to the website terms and conditions and our Privacy Policy. To safeguard your privacy, few personal details are shown in the app, and by default none of your contact details (email, phone) are accessible to other attendees. If you wish to share them, you must activate this option in the app.

d. Attendee participation and behaviour

You are responsible for informing us at the time of booking of any special access requirements you have for the Event.

During the Event, you shall conduct yourself in an orderly manner and shall not act in any way that causes offence, annoyance or inconvenience to other Attendees. Attendees, unless part of a partner team and acting within the partner's space (stand, room, etc.), shall not promote, advertise or solicit business in a manner which, in our sole discretion, is deemed unacceptable. We reserve the right to remove from the Venue any attendee who, in our reasonable opinion, contravenes applicable laws or regulations, our policies and procedures or those of the Venue, is likely to cause offence or annoyance, is otherwise behaving inappropriately, or does not comply with these Terms.

We reserve the right, at our sole discretion and without any liability or obligation to refund, to refuse admittance to or eject from the Event anyone who we determine:

• is behaving in a manner that could disrupt, hinder or cause a nuisance to the Event or to the enjoyment of any other person or partner at the Event;
• represents a security or health and safety risk to the Event or to any person or partner; and/or
• fails to comply, or is likely to fail to comply, with these Terms.

You agree to comply with all applicable laws in connection with your attendance or participation at the Event and to follow the rules and security instructions given on site.

The Attendee is informed that they will not be able to request a refund of their ticket if the Event is cancelled due to circumstances beyond the Organiser's control, such as a force majeure event, a cancellation order issued by the Prefecture or any other public authority, or the withdrawal of the Venue.

In the unlikely event of postponement or cancellation of the Event for any other reason, our total aggregate liability to you is limited to the refund of fees paid, less credit card and payment processing fees incurred, and we will not be liable for any expenditure, damage or loss incurred by you as a result of the cancellation or postponement.

The Organiser collects certain personal data from Attendees at the time of order in order to process the order and issue the entry ticket. We take your privacy very seriously and will never transfer or sell your details to any third party without your authorisation.

Please refer to our Privacy Policy, which explains the types of information collected, stored, shared and processed in connection with the Event, how and why we use such information, who we share it with and your legal rights.

Attendees are informed of their rights at the time of ordering. They have a right to access their personal data, which they may exercise by writing to the Organiser at: Chain of Events, BWP, 78 Avenue des Champs-Élysées, 75008 Paris, France, or by email at machinasupport@machinasummit.com.

By attending the Event, you acknowledge and agree that photographs, video and audio recordings may be taken of you during the Event by the Organiser or authorised third parties. These recordings may be used for promotional, marketing and educational purposes, including but not limited to social media, websites, press releases and future event materials.

By entering the Event premises, you consent to the use and distribution of your likeness, voice and image without compensation or prior notice. You agree to permit us, or any third party licensed by us, to use, distribute, broadcast or otherwise disseminate worldwide your likeness, name, voice and words for a period of thirty-six (36) months after the closing date of the Event, in television, radio, film, newspapers, magazines and any other media now available or developed hereafter, before, during and after the Event, in any form, without further approval or payment. This grant includes the right to edit the media, to use it alone or together with other information, and to allow others to use or distribute it.

If you do not wish to be photographed or recorded, please inform Event staff or the photographer on site. The Organiser is not responsible for photographs or recordings taken by attendees or the media.

Any use of professional photographic, audio, video or other recording equipment at the Event is prohibited unless approved by us in writing in advance. If you take pictures or videos during the Event without our authorisation, we may ask you at any time to destroy them and not use them, and may if necessary take legal action to obtain redress.

The Event brings together corporate sponsors and speakers who present their innovations. In this context, trademarks and logos will be displayed, and presentations and talks delivered on stage. Attendees are prohibited from reproducing, imitating or publishing by any means the trademarks and logos of sponsors and speakers, or any of the talks and presentations made on stage, without the specific written permission of the Organiser or the owner of the trademark, logo and/or presentation.

You are responsible for arranging your own appropriate insurance cover in connection with your attendance or exhibition at the Event. We and our related companies will not be liable for any injury or damage to any person or to any real or personal property whatsoever (except for death or personal injury resulting from our negligence, or any other liability that cannot by law be excluded or limited).

The Organiser has taken out professional civil liability insurance covering the risk of damage that may occur during the Event.

The Attendee nevertheless undertakes to comply with the health and safety requirements displayed at the Event site.

You acknowledge and agree that views expressed by speakers at or in connection with the Event are their own, and we do not accept any responsibility or liability for any advice given or views expressed during or in connection with the Event.

Materials shared or distributed at or in connection with the Event are for information purposes only and should not be relied upon. We and our related companies give no guarantees, conditions or warranties that such materials are complete or accurate, and accept no responsibility or liability for reliance by you or any person on any aspect of the Event and/or any information provided at the Event.

To the fullest extent permitted by applicable law:

• we and our related companies shall not be liable to you, whether in contract, tort (including negligence), misrepresentation, restitution or otherwise, for any loss of profits; loss of agreements or contracts; loss of sales or business; loss of anticipated savings; loss of income; loss of opportunity; loss of or damage to goodwill; loss of use or corruption of software, data or information; and/or similar losses or pure economic loss, or for any indirect or consequential loss, costs, damages, charges or expenses however arising under or in connection with these Terms, even if advised of the possibility of the same in advance;
• subject to the above, our total aggregate liability in contract, tort (including negligence), misrepresentation, restitution or otherwise, arising under or in connection with these Terms, is limited to the total amount paid by you to us for your ticket to attend the Event;
• nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.

These TCS are governed by French law.

As the Organiser runs international events, these TCS are written in English only.